Pages tagged radian6:

This Machine Eats Tweets: The System Behind @Comcast and Others - ReadWriteWeb

notes on how brands are using twitter analytics and CRM to manage cust service. Mentions Radian6 and WebTrends. Dell VP of Community has a 45 person team
use.. or misuse of social marketing
It turns out though, that far more than that was happening behind the scenes. An extensive machinery of tracking, delegation and analysis stood between Bill and my little Twe
Radian6 system and others - how social media monitoring works at large companies (with one screenshot of radian6)