How to Use Social Media for Crisis Management | Social Media Examiner
http://www.socialmediaexaminer.com/how-to-use-social-media-for-crisis-management/

When most people think about the advantages of using social media for business, they immediately think of the marketing benefits. However, many businesses are starting to use social media as a tool for listening and providing customer service. When a crisis or emergency erupts, the power of social media can be an amazing tool for businesses. A crisis can include anything from a simple website outage to negative publicity. This article will reveal how to use social media during a crisis and provide many examples you can model.

RT @pattyschinzing: How to Use Social Media for Crisis Management. http://bit.ly/aMQGap #smallbusiness

How to Use #SocialMedia for #Crisis #Management - http://ow.ly/1XWpO

Social media can be used for more than just marketing- what about crisis management? http://ow.ly/1XRzs – Big Fuel (bigfuel) http://twitter.com/bigfuel/statuses/16228528084