The Ultimate Community Management FAQ | Altitude Branding | Brand Elevation through Social Media
Altitude Branding | Brand Elevation through Social Media Community management
Amber Naslund on community management. Longish but good stuff.Community management: The 'essential' capability of successful Enterprise 2.0 efforts | Enterprise Web 2.0 | ZDNet.com
ommunity management: The 'essential' capability of successful Enterprise 2.0 efforts
It’s not a skill that’s been widely understood until quite recently, however community management has begun to move to the forefront of discussions about enterprise social computing as the use of social tools begins to climb the maturity curve. Now community management is increasingly proving not just useful but a critical component of Enterprise 2.0 efforts despite an often vague understanding of what it is and where it should be situated in the org chart.MediaShift . The Five Habits of Highly Successful Community Managers | PBS
Three sources of friction: Power, Disillusionment, Lack of Appreciation; Five ways to reduce friction. This reminds me of what our new country director is doing right where the last one was doing wrong.
An article by Roland Legrand on Mediashift relating to social media community managers.Introducing the ReadWriteWeb Guide to Online Community Management - ReadWriteWeb
@marshallk: ".@clarkkaren our Guide to Online Community Management was well received http://bit.ly/tv1fZ" (from http://twitter.com/marshallk/status/5453618012)
Publication américaine sur le management d'une communauté Mai 2009 299dollars
does Josh have this?